Strategic PMOs
that own AI
are becoming indispensable.
I'm Nihal Naidu, an AI program & portfolio leader and hands-on AI practitioner. Currently driving AI-enabled engineering transformation at Transamerica/Aegon. I build the governance frameworks and AI systems that keep portfolio leaders at the center of enterprise strategy.
Where portfolio governance meets applied AI.
I'm a PMO/VMO portfolio leader who turns strategy into measurable outcomes. At Kaiser Permanente, I led an $85M multi-market IT portfolio, improving forecast accuracy by 40%, lifting chargeability 8% in 60 days, and stabilizing utilization in eight weeks after a seven-month dip. Prevented $1.2M in overruns.
My work spans portfolio governance, ServiceNow SPM, value-stream decision-making, and AI-enabled operating models. I've built and coached PMOs through demand & capacity redesigns, financial forecasting overhauls, and analytics maturity work that gave executives the visibility they had been asking for.
I've shipped production-grade AI systems: a multi-source job aggregation and scoring pipeline, a networking conversation simulator, and an AI interview simulator, each built to solve a real problem end to end. I'm now bringing that same instinct to AI-enabled engineering transformation at Transamerica/Aegon, combining AI engineering and governance to help organizations act faster on portfolio data.
Lead with clarity, metrics, and outcomes. Add human stories when needed. Use future-state narrative for AI topics.
Production AI builds. Not prototypes.
Every project below is live or has been live-tested. Engineering judgment and delivery discipline: mine. Code generation: AI-assisted.
Nearly two decades in enterprise delivery. Now building the AI layer on top.
Transamerica / Aegon
Jun 2026 – PresentAI & Technology Program Manager
AI and Technology Program Manager for an 11-workstream Engineering Excellence program under Global Architecture & Engineering at Transamerica/Aegon ($10B+ in assets). Driving AI-enabled engineering transformation across developer experience, software delivery acceleration, and quality engineering, translating proof-of-concept investments into funded enterprise programs with measurable ROI. Centralized governance, intake and dependency management, and contractor capacity planning across US and distributed global teams, with regular executive steering committee reporting and direct CTO visibility.
Applied AI & Independent Work
Apr 2026 – PresentIndependent AI Practitioner
Production AI builds, each purpose-built to solve a real problem. Engineering judgment and delivery discipline: mine. Code generation: AI-assisted. See AI Projects →
Kaiser Permanente
Mar 2013 – Dec 2025Sr Manager, PPM (Portfolio & Program Management)
Promoted through 5 roles over 12 years
- →Led $85M multi-market IT portfolio across 5 markets and 45+ concurrent initiatives.
- →Improved chargeability +8% in 60 days via ServiceNow demand/capacity governance, reaching 160 PMs across 8 markets.
- →Reduced forecast variance 40% across 5 markets; identified $3.5M in operational efficiencies.
- →Refined vendor SOWs and milestone criteria. Accelerated delivery 15%, reduced post-project disputes.
- →Stabilized portfolio utilization in 8 weeks following a 7-month dip. Prevented $1.2M in overruns.
- →Delivered $1.47M in operational savings; identified $7M in long-term optimization through application rationalization.
Kaiser Permanente
Jan 2008 – Mar 2013Sr. Systems Analyst
via Logic House Ltd · Contract
Led a 4-member team to migrate 3,000+ vendors to PeopleSoft (OneLink) and standardized GL account structures across 12 critical systems, delivering on-time implementation and ~$700K in savings. Drove revenue cycle and operational improvements resolving data, claims, and workflow inefficiencies generating over $1.3M in annual savings.
CalPERS
Oct 2007 – Jan 2008Business Analyst
via Logic House Ltd · Contract
Improved data integrity ensuring real-time synchronization across beneficiary, retiree, and active member databases within the My CalPERS system. Led requirements definition, defect resolution, and stakeholder alignment through JAD sessions and structured testing.
Baxter Credit Union
Jan 2007 – Oct 2007Business Systems Analyst
via Global Enterprise Management Solutions Inc · Contract
Developed secure line-of-credit products and introduced digital enhancements, resulting in a 15% efficiency lift, 10% cost reduction, 20% rise in member usage, and 20% boost in customer satisfaction scores.
Vianix, LLC
Jan 2004 – Jan 2007Applications Engineer
Supported enterprise sales and client integrations through IVR and speech-recognition technology; +25% partner adoption via improved documentation and onboarding.
- Verify →Project Management Professional (PMP)®Project Management Institute
- Verify →Certified SAFe® 6 AgilistScaled Agile
- Verify →Disciplined Agile Scrum Master (DASM)Project Management Institute
- Verify →Microsoft Certified: Azure AI Fundamentals (AI-900)Microsoft
- Verify →Microsoft Certified: Azure Fundamentals (AZ-900)Microsoft
- Verify →AI Implications for Business StrategyMIT Sloan School of Management
Where I plug in.
I take on select fractional engagements across AI, portfolio governance, and ServiceNow SPM. Typical commitment: 1–3 days a week, 90-day minimum.
AI Governance
StrategyFrameworks for safe, accountable AI delivery in regulated industries. Covers risk posture, model approval, evaluation gates, and operating-model fit.
PMO / VMO Modernization
Operating ModelOperating-model design, demand & capacity governance, executive reporting, and the change muscle to make it stick across markets.
ServiceNow SPM
PlatformImplementation, governance maturity, and chargeability optimization. The same playbook that delivered +8% chargeability in 60 days at Kaiser.
Portfolio Intelligence
AnalyticsPower BI dashboards, predictive metrics, and value-stream decision-making. Turn portfolio reporting into portfolio judgment.
Let's talk.
Open to conversations about AI-enabled governance, portfolio intelligence, or new AI builds.